Frequently Asked Questions
Find answers to common questions about our coaching programs and services
Questions?
General Questions
Everything you need to know about Rakshan Academy
Our classes are conducted live via Google Meet. Each session is interactive, allowing you to ask questions in real-time. All sessions are also recorded and made available for later viewing, so you never miss a class.
We provide unit-wise structured study materials covering the entire TRB syllabus. Materials include notes, previous year question papers with solutions, practice tests, and supplementary reading lists. Materials are provided digitally after fee payment.
Yes, you have the flexibility to attend either the morning batch (4:45 AM - 6:30 AM) or the evening batch (8:00 PM - 9:30 PM). You can also watch recorded sessions if you miss a live class in your preferred batch.
You can enroll by clicking the "Enroll Now" button on our website and completing the registration form. After registration, our team will contact you with payment details. Once payment is confirmed, you'll receive your login credentials and access to study materials.
Yes, we offer a refund within 7 days of enrollment if you're not satisfied with our coaching. Please refer to our Refund Policy page for complete details and conditions.
Yes, our PG TRB program includes dedicated interview preparation sessions. We conduct mock interviews, guide you on presentation skills, and help you prepare for the most commonly asked questions in TRB interviews.
Enrollment
Admission & Enrollment
Questions about joining our coaching programs
Anyone who is preparing for TRB English exams (PG TRB, UG TRB, or Polytechnic TRB) can join our coaching. There are no specific eligibility requirements for enrollment - whether you are a first-time aspirant or a repeat candidate, you are welcome.
Our fee structure varies by course. Please contact us at 90474 88573 or visit our Contact page for detailed fee information. We also offer installment payment options for your convenience.
Yes, you can join at any point during the course. All previous class recordings and study materials will be made available to you so you can catch up at your own pace. Our team will help you get up to speed quickly.
We accept payments via UPI (Google Pay, PhonePe, Paytm), bank transfer, and other digital payment methods. Detailed payment instructions will be shared after registration. We also offer EMI options for eligible students.
Technical
Technical & Access Questions
Help with accessing classes and study materials
You can attend classes using any device with internet access - smartphone, tablet, laptop, or desktop computer. Classes are conducted via Google Meet, which works on all platforms. A stable internet connection is recommended for the best experience.
After logging into your student dashboard on our website, you can access all recorded sessions organized unit-wise. Recordings are available within 24 hours of the live class and remain accessible throughout your course duration.
You can reset your password on the Login page. If you continue to have issues, contact our support team at 90474 88573 and we'll help you regain access to your account.
Study materials are available for viewing through your student dashboard. Video lectures can be watched online. PDF study guides and notes may be available for download depending on your course plan. Contact our team for specifics.
Still Have Questions?
Our team is always ready to help. Reach out to us for any queries about our programs.